Last Updated: November 17, 2025
1. Introduction
BNK Technologies Pvt. Ltd. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
This policy applies to information collected through our website (www.bnktech.in), email, phone calls, and any other means of communication with us.
Please read this Privacy Policy carefully. By accessing our website or using our services, you consent to the practices described in this policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register on our website or request a quote
- Subscribe to our newsletter or marketing materials
- Contact us via email, phone, or contact form
- Purchase or inquire about our products and services
- Interact with our support team
This information may include:
- Name and contact details (email, phone number, address)
- Company name and job title
- Payment and billing information
- Service preferences and requirements
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring URLs and clickstream data
- Geographic location data
2.3 Technical and Usage Data
When we provide services to you, we may collect technical data necessary for service delivery, including system configurations, network details, and usage logs.
3. How We Use Your Information
We use the information we collect for the following purposes:
🔹 Service Delivery
To provide, maintain, and improve our IT/ITES services, process orders, and manage customer relationships.
🔹 Communication
To respond to inquiries, send service updates, provide technical support, and share important notices.
🔹 Marketing
To send promotional materials, newsletters, and information about services we think may interest you (with your consent).
🔹 Analytics and Improvement
To analyze website usage, understand user preferences, and improve our services and user experience.
🔹 Security and Fraud Prevention
To protect against unauthorized access, security threats, and fraudulent activities.
🔹 Legal Compliance
To comply with legal obligations, resolve disputes, and enforce our agreements.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
4.1 Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, or providing services (e.g., payment processors, hosting providers, email services).
4.2 Business Partners: With authorized technology partners and vendors when necessary to deliver services you've requested.
4.3 Legal Requirements: When required by law, court order, or government request, or to protect our rights, property, or safety.
4.4 Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
4.5 With Your Consent: With your explicit consent for any other purpose.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences.
Types of cookies we use:
- Essential Cookies: Required for website functionality and cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our website.
- Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.
- Preference Cookies: Remember your settings and preferences for a better experience.
You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
6. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- 🔒 Encryption of sensitive data in transit and at rest
- 🔒 Regular security audits and vulnerability assessments
- 🔒 Restricted access to personal information on a need-to-know basis
- 🔒 Secure data centers with physical and electronic safeguards
- 🔒 Employee training on data protection and confidentiality
Important: While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods vary based on:
- The nature of the data and services provided
- Legal and regulatory requirements
- Contractual obligations
- Legitimate business purposes (accounting, dispute resolution, fraud prevention)
When data is no longer needed, we securely delete or anonymize it.
8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
✓ Right to Access
Request copies of your personal information we hold.
✓ Right to Rectification
Request correction of inaccurate or incomplete information.
✓ Right to Erasure
Request deletion of your personal data under certain conditions.
✓ Right to Restrict Processing
Request limitation on how we use your data.
✓ Right to Data Portability
Request transfer of your data to another organization or directly to you.
✓ Right to Object
Object to processing of your data for specific purposes.
✓ Right to Withdraw Consent
Withdraw consent for processing where consent was given.
To exercise any of these rights, please contact us using the information provided in Section 12.
9. Third-Party Websites and Services
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these external sites.
We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by BNK Technologies.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
BNK Technologies Pvt. Ltd.
Data Protection Officer
5, Bawali Mandal Rd, Lalpara, Mudiali
5, Bawali Mandal Rd, Lalpara, Mudiali, Kalighat, Kolkata, West Bengal 700026
West Bengal, India
Phone: +91 62891 20427 / +91 90739 43278
Email: projects@bnktech.in
Website: www.bnktech.in
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors.
We will notify you of any material changes by:
- Posting the updated policy on our website with a revised "Last Updated" date
- Sending an email notification to registered users
- Displaying a prominent notice on our website
Your continued use of our services after changes become effective constitutes acceptance of the revised Privacy Policy.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your information as described herein.